Terms and Conditions

 Last Updated: 21/03/2018 18:35

  1. Startrax Ltd reserve the right to alter or vary the programme due to events beyond its reasonable control, without being obliged to refund monies or exchange tickets.
  2. Food, drinks, alcoholic drinks, barbecues and laser pens are not permitted to be taken into the Stadium Arena,
  3. Your ticket is issued subject to the terms and conditions of Startrax Ltd.
  4. Advance discount tickets are available up to 24hrs before the event.
  5. Online tickets please print off your Paypal receipt and bring with you to the turnstile, where the operator will match it to our advance ticket sales.
  6. Telephone sales, please quote your order number (which was given to you at the time of the transaction) to the turnstile operator who will match it to our advance list. Unlawful resale (or attempted unlawful resale) of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation
  7. Advance ticket holders, please take to the indicated turnstile, hand in and receive either a wristband or another ticket, which ever is applicable.
  8. Startrax Ltd. operates a No refund policy.
  9. A. ticket cannot be refunded in adverse weather conditions if the event still goes ahead.
  10. We will only refund tickets if the event has been cancelled or postponed, prior to commencement. Absolutely NO monies will be refunded on the day. In the case of Abandonment due to circumstances beyond our control after 5 races of the programme being run, the event will be deemed as “run” – in any other situation, further information will appear on www.startrax.info within 48 hours of the event. NO monies will be refunded on the event day.
  11. We will not be responsible for any tickets that are lost or stolen.
  12. Startrax Ltd. reserves the right to cancel bookings which it reasonably suspects to have been made fraudulently.
  13. Startrax Ltd. reserves the right to refuse admission should patrons breach any terms and conditions of the event. Startrax Ltd. on occasions has to conduct security searches to ensure the safety of the patrons.
  14. Startrax Ltd. accepts no responsibility for any personal property and vehicle parking.
  15. Ticket holders consent to filming and sound recording as members of the audience.
  16. It is your responsibility to ascertain whether an event has been cancelled. If an event has been cancelled or rescheduled we will make every effort via social media / startrax facebook to inform. It is always prudent to check on www.startrax.info for the latest information.
  17. The unauthorized use of photographic and recording equipment is prohibited. Drones are not allowed to be used in any form.
  18. All of these terms and conditions are governed by English law and any disputes arising out of any transaction with Startrax Ltd are subject to the exclusive jurisdiction of the English Courts.
  19. You may be asked to produce proof of your age.
  20. When we issue wristbands it is a condition of re-entry that the wristband must be on your wrist and not have been tampered with or damaged in any way. Re-entry will be prohibited if this has occurred.
  21. No Tents, shelters, gazebos, marquees or similar are allowed inside the Stadium arena, Trackside or any of the spectator areas.
  22. Race cars & transporters that are not racing are not allowed into the pits / OR FOR THE PURPOSE OF COLLECTION OR DROP OFF OF PARTS UNTIL THE EVENT HAS COMPLETED
  23. The ORCi would like to remind all fans that it is illegal to stream any portion of meetings without prior permission from the ORC. Recently there has been an increase in the number of occasions when meetings have been shown using the app Periscope or similar.
    This is a breach of copyright, it is against our agreement with involved broadcasters, and will be taken very seriously by all promotions within the sport.
    Anyone found to be live streaming meetings without prior agreement may be subject to further action.
    As a sport it is important we embrace the ever changing world off social media but at the same time we also have to protect our product.
  24. There are no discounted rates for guests with disabilities.
    If a guest requires the assistance of a carer, then that person will be required to purchase a discounted  Senior Citizen ticket  - Interested parties may contact our office on 01253 713754 for any further information